Industry solution
IT for online shops
Customer data, payments and a shop that runs around the clock. We look after the IT behind it, clearly and without sales pressure.
An online shop is a live system. Orders, payments and customers do not wait. We build and look after the IT in the background so you can focus on the shop itself.
What is different in your field
The topics we pay particular attention to with online shops.
Customer data and orders
Addresses, profiles and order history sit in your shop and back office. Access, storage and transmission should be cleanly defined.
Payments
Payment processing follows its own industry rules. In practice this is usually handled by specialised payment providers. We help set up your environment so these integrations run securely and cleanly.
Round the clock availability
Outages hit a shop directly in the revenue. Hosting, monitoring and a clear plan for incidents should be part of the setup.
Bots, spam and unwanted traffic
Public shops attract automated traffic. Sign in, forms and search should be protected so that real customers do not notice it.
How we help
Building blocks that fit together around an online shop.
Protection for shop and back office
Endpoint protection, secure access and monitoring, so unusual activity gets spotted early.
Learn moreBackup and recovery
Orders and master data backed up regularly, in an Austrian data centre, with backups we actually test.
Learn moreHosting and ongoing care
Updates, patches and maintenance. So your shop keeps running and you do not have to handle it yourself.
Learn moreNetwork and warehouse
Cabling and Wi Fi for office and warehouse, cleanly separated from guest Wi Fi. Printers and scanners included.
Learn moreWorkstations for the team
Computers and laptops for customer care, fulfilment and shipping, cleanly set up.
Learn moreEveryday support
When something gets stuck, we are reachable. Even mid promotion.
Learn moreFirst call
We are happy to look at your shop IT
Tell us briefly how your shop is set up today. We come back with clear next steps and no sales pitch.